FAQ: Warranties

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Posted on Jan 1st 2010 — Comments ↓

Where can I learn about warranties?

These link to a series we did, divided up so you can go right to the section you need. It's a good read if you start at the beginning too!

pt.1: Just what is a Warranty?

pt.2: Which Laws Govern Warranties?

pt.3: The Express Warranty

pt.4: Implied Warranty part 1

pt.5: Implied Warranty part 2

pt.6: Full and Extended Warranties

pt.7: Limited Warranties

pt.8: The Caveats (the “bewares”)

pt.9: Used and “As Is” Sales

pt.10: Who is Responsible. The Seller or the Manufacturer?

pt.11: Who is Responsible: The Installer? The Shipper?
I'm looking at the Loose Lay vinyl plank as shown in the video. Can you tell me the company and who we would contact just in case we need to use the warranty (hope we never have to, but curious)?

Good question! With Supreme Click items, you would contact us because it is our brand. For other brand name items such as Armstrong, Mohawk and Shaw, you would also contact us as your first step. Depending on the situation, we might get you in direct in contact with the manufacturer. If it's allowed, we might even be able to take care of the arrangements for you ourselves, but either way, you can start by calling us!

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